Wednesday, July 5, 2017

STOP WASTING TIME ON COURSES THAT DON'T WORK!!!....


By now if you have been online over the last few weeks I have revealed the e-commerce model that I am doing and seeing results in the first month:

- no stock to buy
- get paid every 2 weeks
- no products in your garage
- no one to chase to join your opportunity.
- given hot products every week
- coaching and hand holding until your making money.
- make money the first month by following instructions - you can't miss!

Sound good? If you are ready to get started in growing your own business selling things in your shop you are passionate about.

* Watch the webinar instantly
* Make an appointment to find further info

Click the link to register http://jennyjordan.com.au/giani/

Friday, December 2, 2016

Skills Are Cheap Passion is Priceless


I want to get very real with you and share my life’s story. I am going to take you on the journey from the very beginning of my childhood on up to the point of where I am today. The reason I am sharing the raw and honest details of my life is so that you can understand that success is not determined by your past.
Behind every successful person out there is a story filled with devastation, determination, pivotal moments and raw emotions. No matter who you are, where you’ve been, what you’ve done, it is your passion. Skills are cheap, anyone can learn how to do something, but it is your passion that is simply priceless.

Devastating Things Happened in My Life

In my book, Skills Are Cheap, Passion is Priceless, I show you snippets of the devastation and tragedy that I dealt with as a child. I talk about my drug addict father, my amazing mother, my caring grandparents, and the dad that raised me.
Later on in the book, I share about my struggle with bulimia and self-esteem. For many years, I allowed the way I looked to dictate every choice I made.
I’m not the only one that had devastating things happen in my life. Brian shares about the death of his father and how that put him on the path he took in life. He talks about the way his dad lived in his final years, made a lasting impact on him.

I’ve Always Been Determined

For me, I always had to be the best. I would never allow myself to be less than the best. So I put a lot of pressure on myself. Many people fall into this rut. They either stay in the bottom because they feel as though they can never achieve, so they don’t try. Or they are at the very top, and you can never go any lower, you have to work super hard to stay at the top all of the time because anything less would be like losing.

My Pivotal Moment

You might have heard my story of how the pivotal moment I experienced in my corporate job. The day I decided that I would never put my children in daycare. From that moment on, I knew my why. I made a vow never to put my child in daycare, all I have to do is look into her eyes and my commitment to the WHY is stronger than ever. What is your WHY?

I Became an Online Marketer

Back when I started in online marketing, we didn’t have half of the resources that we have today. Social media wasn’t even a thing, blogs were just beginning, and people were just starting to tap into the power of internet sales.
I Googled how to work from home and found so many resources. It was then that I knew I had found the way to do what I set out to do. Although…I had a lot of learning to do.

Grab your copy of my book now- Skills Are Cheap Passion is Priceless.


Learning The Hard Way

As with anything that you put your focus to, good or bad, you start to see examples and signs of it everywhere. One call back list in particular caught my eye and I decided to leave my name and phone number on it to get more information.
I put in my email address and a woman called me to tell me about the business. She asked me why I wanted it, but she was a really poor prospector, I just wanted her to get to the point. There I was, my ego was so big that I didn’t even want to listen to her, I just wanted to bypass her and get to the information. When in reality I needed that woman so badly, I needed the movement that she made, I needed her energy, and that is exactly what people do in business, they want to skip over the important stuff, which is what I did.
If only I had known that mentors play such a huge role in success. It’s not enough to just read and learn. You need someone that is 4-5 steps ahead of you to help guide you.

Business Deals Gone Bad and Finding Mentors

Sure, Brian and I were super successful in our online ventures for a while. We were bringing in unbelievable amounts of money. But then…we lost it all. Since we hadn’t brought mentors into our lives, we made really poor business decisions.
The fallout from that choice wrecked us. We were hurt and struggling. This one interview with Deepak Chopra and Wayne Dyer radically changed our lives.
Here’s what they said-
No one can make you upset, depressed, hurt, anxious, or fearful without your consent. The worst things in life turn out to be the most important steps that you need to take, in order to get to the next place in your life. The highest place you can get to with this individual is to practice forgiveness, instead of revenge & anger”

My Mantra

Their words meant so much to me. From that day forward, I decided to change my mindset. I developed regained my confidence and developed a manta.
Every single day, I wake up with a mantra, and I talk to myself. I either look in the mirror, or I sit and say, “Rhonda, you are an incredible leader. You inspire people to do great things in their life. You show them that everything is possible. You help more families be free. You must show more families how to get to building a life that they love.” This is the essence of belief. When you have a mantra that you tell yourself, you are teaching your brain to believe in the life you want to create for yourself.

Remembering My Why Has Made Me Unstoppable

When I started my job and said I’ll never put my child in daycare, that I was going to live out this day, perfect day, every single day, that I was going to quit my job and replace my income, I wasn’t going back. There was no plan B. That was my vow and my commitment, and she, Hanalei, became my WHY. Everything I did fueled me to get me to that next step. Everything I did I did because she was my WHY and it was robust enough to keep me motivated and disciplined. I became Unstoppable!
When you wear the word unstoppable, you hold an armor that tells you that you can. It reminds you every day to be unstoppable. Being unstoppable needs a strong ‘WHY.’ Once you have worked out your WHY everything is possible.
If you want to hear more about Brian’s and my journey, snag a copy of my book, Skills Are Cheap, Passion is Priceless. I will take you through our life and share with you the practical tips you need to develop a successful business while you live out your perfect life. Read more

Wednesday, November 2, 2016

FREE Online Business Training Webinar

Are you sick and tired of grinding away at your 9-5 job?
If you want to learn exactly how you can leverage the internet to create a lifestyle by design join us live by registering above or below just click "GET STARTED NOW"

Tuesday, August 30, 2016

TIPS on Customer Service That Make Your Business BOOM


Customer service is the key to keeping your business bubbling along, without this important element supporting your business you will lose customers as quick as your attracting them.
CUSTOMER SERVICE USES
There are many ways that customer service grows your business its the human element of just wanting acceptance and become part of the community in which could be as simple as welcoming the new member, or having the virtual assistant watching your new Facebook group that you have formed and being there to answer simple questions and comments.
AMAZON - SHOPIFY - EBAY STORES
These stores rely heavily on you the owner to have the best customer support possible to help keep people with quick response times to questions, to give login information and be responsive to reviews that they write to know that they are being heard.
These simple steps are the way to have repeat customers that turn into raving fans that bring you more business. Doesn't it make sense to spend advertising dollars once and then to keep them for repeat customers they're after all then costing you absolutely nothing to retain.
Many customers just want to have their questions answered or follow up their orders or how to apply a code to give them the discount off the full price you are offering. To keep the customer happy it all comes down to quick response time to questions in order to avoid frustrations, which leads to refunds and buyers remorse.
Research reveals that customers want human interaction not something that frustrates them like a recorded message or phone prompts they want to speak to a human voice to answer questions quickly.
It may be something as simple as logging on people get stumped and annoyed when they can't get access to products that they have just purchased. This delay in getting back to them with a solution to their problem gets them upset and writes reviews that are sometimes unpleasant and will hurt your future business.
With all the hard work that goes behind a launch of a new product or service with advertising and webinars I have seen personally the numbers of new sign ups drop off dramatically between 25-30% due to no customer service. This is leaving money on the table.
WEBINARS
What about shopping cart abandonment this happens a lot and many businesses just send an email to get lost amongst the many emails that people get sent wouldn't your company stand out from others to pick up the phone and ask them "was there a problem - how can we help you?"
WELCOME CALL
There are some clients who will say nothing and will never take the next step because they are unsure of the next step in your program or service. A follow up call warms the person and shows warmth of your company.
This only takes a few minutes and something like "Hi Mary this is Dan from ABC Company, just giving you a courtesy call to first to welcome you to our company and to see if I can help you with and questions."
How good does that customer feel now, first they are acknowledged and secondly they have an opportunity to say if there is a problem and have someone help them.
We at Need a VA have known the human touch is so important in growing your business we personally help variety of businesses, product launches and services increase their bottom line just by being there to help their customers.
Contact us through the website http://needava.com or email us at info@needava.com today to see how we can help you.

Monday, August 29, 2016

A Virtual Assistant Bookkeeper Is Gold For Your Business



I want to share a story with you that I know will ring true for many of you that produce a shoe box full of receipts and pay big dollars for the CPA to make sense of the contents in the box.
To be truthful I was using the shoe box accounting systems where friends would laugh as I opened the box carefully and shut it quickly to squeeze yet another receipt in.
The box was full to the brim and I had made my way in for my appointment with the CPA and faced him with a large pad of paper in front of him as I tried to recall events, dates and different expenses I was trying to write off. Then the Accountant took off his glasses looked me straight in the eye and said "I am only as good as the information you give me!"
"Just imagine in this room if I had the tax department sitting around the table would your stories satisfy him?"
This truth hit me straight between the eyes I can still remember the sinking feeling when I thought that my poor record keeping would get me into hot water sooner or later and I virtually became obsessed about finding a virtual assistant to help get my house into order.
Tips to Get Your Started:
It's always hard starting anything new but to be prepared to spend only an hour a day to tackle this task, as it will overwhelm you.
Definitely do not do this task late at night or you will find you can't sleep.
Go purchase either a filing cabinet or do what I did and buy color-coded concertina boxes so you can easily find the year that you're looking for.
Clear the kitchen or office desk and first sort out in year then date order.
What I did is look for a virtual assistant bookkeeper and found much more than I bargained for she is she is a qualified CPA and she journals all of my receipts straight away directly onto QuickBooks and for the Australian clients MYOB.
We now have clients all around the world with many like how I was and they either started out with good intentions but just either got busy or lost the enthusiasm for book work and started to fall behind.
A good bookkeeper will save you money two ways as there will be less for the CPA to do, the cost of a virtual assistant bookkeeper is thirds of the cost of an accountant. The records will be kept beautifully and will stand the scrutiny of the tax office.
At Need a VA we are a virtual assistant outsourcing company that have expert qualified accountant/bookkeepers on hand to do your books no matter if you are in the US, Australia, Canada etc contact us TODAY at http://needava.com or email info@needava.com

How an Outsourcing Team Can Grow Your Business



Have you thought of an outsourcing team before to grow your business? I wish to share with you the simple steps that you can take to increase the bottom line easily and economically.
Tim Ferriss who wrote the now famous "the 4 hour work week" showed the world how you can work less and earn more. The whole concept intrigued and open people's mind about using virtual assistants in 3rd world countries who are by the way well educated and highly trained.
With the knowledge in hand that there are people who can work for a 3rd of a cost of labor in their own countries then came the challenge of how do you train them and what can they do and I will now show you how you do both of these.
First things first:
Do you provide a service or have you an office based business for your clients?
  • Bookkeeping
  • SEO
  • Website Design for
  • Social Media
  • Article Writing
  • Amazon, Shopify or eBay store
All of these listed services can be outsourced and here is the exciting thing that happens you will be able to expand your business and take on extra clients and then outsource them and this will increase your bottom line.
I have personally seen outsource teams grow from only 1 or 2 virtual assistants to a team of 7-10+ VA's now that tells me the business is expanding. One of our clients came to us with only 1 Shopify store that we helped set up and train the customer service and with in 6 months they opened a further 5 stores!
Need To Train Staff
All businesses run a little differently you would not set a person up in your office and say there you go now you get to work. That would be setting yourself up for failure.
Online there is no limit to the training you can set up effortlessly. For example you could arrange to run a webinar and share and record your training, or you could do a short video and lastly a well written email in dot point.
Spend the time giving the necessary training that you would give any new employee.
What about other businesses?
Small start-up businesses normally start on a shoestring budget and want to do it all themselves and don't get me wrong it is good to have an understanding but I disagree that you need to be able to do yourself. If you look at the following list of "to do" tasks within a business, there is not any creative time in there for you to grow!
If you are doing everything yourself like:
  • Bookkeeping
  • Social media
  • Marketing
  • SEO on your website
  • General admin tasks
  • Video editing
  • Blog promotion
  • Customer Service
Where would you possibly get the time necessary to grow your business? Even if you worked 15-16 hour days how well would you do either of these tasks? You need to outsource, put a dollar value on your time and if you are worth more than $8.50 per hour you should look at getting your own VA.
So there you have it, the only way you can grow your business and increase productivity is to outsource and develop a team within a team.
If you are sick of burning the midnight oil missing family events to work on your business it now time to work less and grow your business by first outsourcing smaller tasks and growing your own virtual assistant team.
Only then will you see the growth in your business contact us at http://needava.com or email me at info@needava.com

How To Communicate With Your Virtual Assistant



Before we start on how to communicate with your virtual assistant lets look at how you find the perfect VA for your task. One of the first things is to do is make a list of all of the daily tasks that you are currently doing within your business and then remove the tasks that only you can do, all of the remaining tasks you can outsourced.
Now you have the list the skills that you will need your virtual assistant to do you may need more than one VA:
· Someone that is technical
· Has video editing experience
· Article writing
· Social media skills
· SEO
It's unreasonable to think that the one virtual assistant would have all of these skills they may have one or two but the only way to see if they can complete their task is always to test them. Have them do a short test with a time frame to have this back to you.
How to communicate with your virtual assistant.
As I see all the emails that come into my company the challenge for most people is how to be understood. English is not the first language of the Filipino VA they can get very confused with clients that want to give a long story in their email about the task which is not necessary at all.
If you have a number of tasks keep the tasks to sharp, succinct and dot point works best in step order so the tasks flows best.
What I love to teach new clients about is the use of Jing software that can either record a 5 minute video where you can talk and show the virtual assistant where to find the information for the task or have them move it to another area.
Also it has screen capture that allows you to take a photo of the screen and then circle or use arrows to point to what you need to happen.
When a task comes back to you please check it thoroughly and give it back to the VA for corrections and or comments.
Further suggestions:
  • On a Sunday I do my to do list for the tasks that need to be done by the following week. This means that all the work will be given for the week to the VA.
  • Keep the work flow to manageable and easy to follow steps
  • This will cut down on the number of emails
Need a VA is a virtual assistant outsourcing company based in the Philippines we have 9 different areas of the business that all have trained and expert staff ready to help you grow your business. Also there is a project manager that will manage all of your tasks. Please contact me here at http://www.needava.com for expert outsourcing.